Returns & Exchanges
At Eternity Wedding Bands, we want you to absolutely love your jewelry. If for any reason you are not completely satisfied, we make returns and exchanges simple and stress-free.
Easy 30-Day Returns
- You may return your purchase within 30 days of your order date for a full refund or exchange.
- Items must be unworn, in original condition, and accompanied by all original packaging and documentation.
- Visit https://eternityweddingbands.com/apps/quickreturns to quickly and easily process your return. We’ll provide you with a prepaid shipping label and step-by-step instructions for returning your item safely.
- Refunds are issued to your original payment method once your return has been received and inspected.
- Please allow 5–7 business days for your refund to appear, depending on your bank or credit card provider
Exchanges
- Need a different size or style? We’re happy to help you exchange your piece within 30 days of your order date.
- Items must be unworn, in original condition, and accompanied by all original packaging and documentation.
- Visit https://eternityweddingbands.com/apps/quickreturns to quickly and easily process your exchange. We’ll provide you with a prepaid shipping label and step-by-step instructions for returning your item safely.
Non-Returnable Items
To keep our quality and craftsmanship standards high, the following items are final sale and cannot be returned or exchanged:
- Custom or personalized designs
- Engraved pieces
- Special orders
How to Start a Return or Exchange
Visit https://eternityweddingbands.com/apps/quickreturns to process your return or exchange. Contact our customer care team with any questions:
📧 Support@EternityWeddingBands.com